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National Association of Professional Organizers’ (NAPO) Code of Ethics

This code of ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues, and community.

As a member of NAPO, I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of the National Association of Professional Organizers members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.

For Clients

Working Relationships:

  • I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
  • I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
  • When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
  • I will advertise my services in an honest manner and will represent the organizing profession accurately.

Confidentiality:

  • I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
  • I will use proprietary client information only with the client’s permission.
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees:

  • I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
  • I will make recommendations for products and services with my client’s best interests in mind.

For Colleagues

  • I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.
  • I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
  • I will act and speak on a high professional level so as not to bring discredit to the organizing profession.
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Los Angeles Professional Moving and Estate Clearing Services

We are professional organizers and move coordinators serving clients in Southern California, including: Agoura Hills • Beverly Hills • Bel Air • Brentwood • Calabasas • Camarillo • Encino • Hidden Hills • Holmby Hills • West Hollywood • Indian Wells • La Cañada Flintridge • Lake Sherwood • La Quinta • Los Angeles • Malibu • Manhattan Beach • Marina Del Rey • Moorpark • Oak Park • Palm Desert • Palm Spings • Rancho Mirage • San Fernando Valley • Santa Monica • Sherman Oaks • Simi Valley • Studio City • Thousand Oaks • Toluca Lake • Westlake Village

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